At Knock-Knock, property management is about more than just maintaining a space—it’s about optimizing every detail to maximize guest satisfaction and owner income. We specialize in handling all aspects of the rental process, from initial renovations to managing guest issues and booking optimization. Our commitment is to make your property stand out, ensuring it becomes a top-rated and high-earning rental.
We handle everything from guest communication, booking management, and housekeeping to price optimization and property maintenance. Essentially, we take care of all the heavy lifting, so you don’t have to worry about a thing.
While having a rental license is beneficial, it’s not mandatory. However, it is your responsibility to handle any legal requirements. We can provide guidance to help you obtain the necessary documentation if needed.
We have high standards when it comes to the quality of the properties we manage. To ensure your property meets our hospitality standards, we offer assistance and even financing up to €5000 for necessary upgrades. Our team of designers and architects can help with everything from painting and structural repairs to décor enhancements.
We already provide personalized guest experiences through a privately curated list of vendors and professionals in the city. From welcome gifts to exclusive Madrid experiences, we go above and beyond to create memorable stays that boost ratings and return visits.
To avoid issues with neighbors or building management, we aim to optimize our pricing strategies so there isn’t a constant turnover of new guests every two days. Our guests are carefully screened, and we focus on keeping good relationships with everyone in the building.
We process payouts within 10 business days of the end of each month, covering all income earned during that period. You’ll also have access to a detailed online dashboard to monitor your earnings and occupancy.
Our cleaning teams are trained to document any damages between each visit, and we conduct thorough property checks on a monthly basis. If any damage is found, we either handle repairs in-house or hire certified professionals. In cases where guests are responsible, we claim these expenses from Airbnb’s AirCover protection.
We’ve learned from experience, having changed 4 management companies before starting our own. Our creative problem-solving, personalized guest experience, and transparency in property management have consistently earned us the “Superhost” badge and a “Guest Favorite” status across all properties within two months of management.